Services Policy for Design House
This Services Policy outlines the terms and conditions related to the services we provide through our website. By using our services, you agree to the following terms.
1. Services Offered
Design House specializes in virtual staging services for residential and commercial properties. Our services include but are not limited to:
- Virtual staging of photographs.
- Interior design consultations.
- 3D modeling and visualization.
- Design revisions based on client feedback.
2. Service Requests
To initiate a service, clients must:
- Submit a service request through our online form or via email.
- Provide the required information, including photographs, project details, and any specific requests.
3. Pricing and Payment
- All services are billed at the rates specified on our website or in your service agreement.
- Payments are due at the time of service unless otherwise specified.
- Accepted payment methods include credit card, Zelle, Venmo, and CashApp.
4. Delivery of Services
- Once payment is received, we will begin processing your order.
- The typical turnaround time for our services is 2-3 business days, although this may vary depending on project scope.
- Clients will receive an email notification once the project is completed, along with a link to download the staged images.
5. Revisions and Changes
- Clients are entitled to 2 rounds of revisions within 24 hours of the initial delivery.
- Additional revisions beyond this may incur extra charges.
6. Client Responsibilities
Clients are responsible for providing high-quality images and complete information necessary for staging. Design House Team LLC cannot be held liable for any issues stemming from poor-quality images or incomplete project specifications.
7. Intellectual Property Rights
Upon full payment, clients receive a non-exclusive license to use the staged images for marketing and promotional purposes. Design House Team LLC retains the right to use the images for portfolio and promotional activities unless otherwise agreed upon.
8. Cancellation and Refund Policy
- Clients may cancel their service request within 24 hours; $100 deposit paid is non-refundable.
- No refunds will be issued for services that have been completed.
9. Limitation of Liability
Design House Team LLC is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our services. Clients understand that virtual staging is a representation of how a space could look and may not accurately depict actual furnishings or fixtures.
10. Changes to the Services Policy
Design House Team LLC reserves the right to update or modify this Services Policy at any time.